Certification Guarantee
 
CSL training is covered by a one-year certification warranty. In the event that you do not obtain your certification by the end of this instructor-led course, you may attend a future class at anytime within one year. Students must attend the full training session for each Oracle exam. You must fail the same exam covered by your CSL training class for this warranty to apply. Only actual instructor-led certification classes are covered by the CSL Certification Guarantee. Meals, test vouchers, hotel accommodations and travel expenses are not covered should you return for a future class. No other warranties apply.
Classes must be booked and full payment received 21 (twenty-one) days prior to the class start date. The amount of tuition refunded to you is based on the date of your cancellation request. Cancellation requests received 45 (forty-five) or more days prior to the class start date will receive a 100% refund minus a $250 administration fee; cancellation requests received 44 (forty-four) to 30 (thirty) days prior to the class start date will receive a 70% refund minus a $250 administration fee; cancellation requests received 29 (twenty-nine) to 15 (fifteen) days prior to the class start date will receive a 50% refund minus a $250 administration fee. Refunds are not given for cancellation requests received within 14 (fourteen) days of the class start date. No other refund/cancellation policies apply.
All requests for cancellation or refunds must be submitted in writing to CSL at
jay.pendarvis@cerebral-solutions.net.
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Cerebral Solutions LLC Annandale, Virginia 22003 Ph: (888) 987-8724 Email: info@cerebral-solutions.net